Posted 4 days ago
The Bottom-up approach.
Software companies used to sold their products by hiring a sales force of MBAs, and Executives. Their mission was to sell as much as possible, by placing cold calls, sending a bunch of emails, flying all over the world to pitch VPs and CXOs with a PowerPoint. This process is called Top-down approach. To sell, you’re going to approach the high level of the organization.
Gone. No more.
New companies and most of the startups that I know, including us, have completely embraced a new route. No sales guys, no MBAs, just an API targeting developers, no matter where they come from, or in which layer of the organization they work.
These new companies organize hack days not conference days, these companies will throw their products into the hands of hundred of developers not into the hands of CIOs.
As Paul Graham, pointed out: API = Self-Serve Business Dev.
It’s called Bottom-up, because the new product is going to be introduced/sold into a new organization from a developer/employee already working there, not from Executives, CXOs or Decision Makers, but from the bottom of the organization.
Some good examples of companies that have embraced this new approach are:
- GitHub
- AWS (still using a lot of bottom-up. 2011 revenue: +$1B)
- Heroku
- Aviary
- Twilio
- Braintree
- Stripe
- Musixmatch
- Parse/Stackmob
- Chute
- ReportGrid
- Urbain Airship
- ReportGrid/Mailgun
Yes, once you reach mainstream you will start to add a Sales Department. At one point, when the company starts to become quately popular, you will have big enough demand from the Fortune 2000 companies; their Executives will start to call you, and you need to be prepared in a certain way at that point.
But the entire market/product fit and the first Growth phase can be done with just a few Developer Evangelists = way cheaper than having a big sales force.
Yes, I do think that the Developer Evangelist is the new Sales Guy. A developer evangelist will push your products in the hands of the people that are “actually” going to use it, EVERYDAY. They want to be happy, they want to use tools they like.
We will see more and more of this trend in the coming years.






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